Return Policy

Satisfaction Guaranteed:

Here at Car Lift Pros, your satisfaction is our top priority. If you are not fully satisfied with your purchase, let us help you with a replacement or return.

Cancellations:

All orders are processed and sent for shipment as soon as they are placed, so cancellations are not guaranteed. If you need to cancel an order, contact 336-580-1873 as soon as possible. Cancellations may be subject to a restocking fee and other charges. If you cancel your order AFTER it has been shipped it will be treated as a return with all applicable fees.

Return Policy:

Items must be returned unopened and unused within 30 days, please know that the time period begins the day you receive your order. Please inspect items for defects and/or damages before accepting delivery.

Refunds:

Once we receive your return, we will process it within 2-3 business days. Depending on your bank's processing time, it may take up to 7 business days after we process the return to reflect on your account.

Returns information:

• Items need to be returned in a like-new condition and deemed re-sellable. Items that are damaged, opened, used, unsanitary, dented or scratched may be denied a return or may be subject to a 15% restocking fee and the refund will be applied as a credit on account.
• Items must be returned in the original manufacturer's packaging. Please return items with all accessories and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction for what is missing plus a 15% restocking fee and the refund will be applied as a credit on account.
  
• In most cases, shipping charges are not refundable.
• Returns on drop ship, non-stock merchandise, and special order items are subject to the terms and conditions of our suppliers. Returns may be subject to a restocking fee. Restocking fees vary by supplier.